The privacy policy here is designed according to the protection of data privacy rules. We respect your privacy as our client, user, and visitor to our website. The terms of this policy will give you an insight into how we collect, use, maintain, store, secure, delete and share the data you provide via the website.
Interpretation and Definitions
The following terminology applies to this Privacy Policy, Terms of Service, or any other all agreements:
Your Consent
By choosing to use this website, you have given your consent to our Privacy Policy.
What information do we collect about you?
All types of Personal Information that we collect through this website can be defined as below;
“Any information that can be used to distinguish or trace an individual’s identity, such as name, date, and place of birth, contact information, or any other information that is linked or linkable to an individual is called Personal Identifiable Information (PII). “
The PII that our system collects and you provide will be subject to this Privacy Policy. Following are the type of PII we collect from our customers, users, and visitors to this website.
Updating personal information and privacy preference
As a user, you have the complete right to access, update or delete your personal information at any time. You can always send a formal request by email at email.
We will provide you with all the information that our service provider or we hold about you or your device. On request, we can also permanently delete any personal information on request subject to the privacy rules of the UAE.
How we use this information?
We assure you that we act only according to our legal obligations. We do not sell or rent your PII with third parties in any way. The way we process your PII falls into the following categories:
Data Retention:
It is in our legitimate and legal interest that we retain all the above-mentioned data with us unless you formally ask us to remove it permanently. Your PII is crucial to provide you services and to fulfill our legal obligations. The formal request for deleting your PII can be sent to us at email. We will respond to your request within 30 working days. We might still retain certain information if necessary, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Protection of personal information
Security of your data and information is our utmost priority. We take all the necessary and appropriate steps to ensure the safety of your personally identifiable information when you transfer it from your device to our site and otherwise. Our technical experts try their best to ensure the protection of such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we need to understand the nature of the internet, where no data transmission is 100% secure. Having said that, it doesn’t contemplate that we leave any stones unturned to provide protection to your PII.
Information shared on social media.
We offer and encourage you the opportunity to access and engage with our social media pages. You can do that by following the link on this site. You must understand the information shared by you on social media will be covered under the privacy policy of that social media website, not under these terms. We recommend you refrain from sharing any sensitive information like your race or ethnicity, sex life, sexual orientation, religious or philosophical beliefs, political opinions, trade union membership, information about your health, social security numbers, passwords, and genetic and biometric data. We also recommend that you use your caution while posting or sharing any content on these websites, as they are public platforms, and anyone can have access to the information, including inbox messages.
Children
Individuals below 18 years of age, then kindly restrain themselves from forming an account or commenting on our website. We do not collect information from anyone under the age of 18.
Changes in the privacy policy:
We have the complete right to amend the privacy policy. Whenever we many any changes to the terms of this policy, we will mention this on our home page. We will provide email notifications to our registered clients via email : enquiries@silveroak.ae
Privacy complaints as per GDPR guidelines:
Individuals who are in the European Union (EU) and are EU citizens residing in other locations have specific statutory rights in relation to their personal data. You have the right to be informed, access, update, rectify, delete or object anything related to Personal Information.
In case you have any complaints regarding our privacy policy, you can contact us at email: enquiries@silveroak.ae . We will try to assist you in the best way possible.
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